UBDR - UltraBac Disaster Recovery

UBDR Gold is designed to retrieve and restore UltraBac image backups of a partition or an entire disk from a locally attached tape device, a remote disk path, an FTP site, Tivoli device, or a remote tape device. UBDR Gold can also be used to perform file-by-file backups.

 

UBDR Gold is on a bootable CD. UBDR Gold uses multiple versions of WinPE for dissimilar restore capability. WinPE 3.0 (Windows AIK) is used for Vista / Windows 7 / Windows Server 2008 / Windows Server 2008 R2, while WinPE 4.0 (Windows ADK8) is used for Windows 8 / Windows Server 2012. WinPE 5.0 (Windows ADK8.1) is used for Windows 8.1 / Windows Server 2012 R2.

 

When the system boots, the UBDR Gold Restore CD automatically detects and loads drivers for most NIC cards, SCSI cards, and RAID controllers. The drivers may be added to the Media Build CD or injected when the UBDR CD boots.

 

NOTE:  For more information, see "Inject NIC/Storage Driver" under the "Additional Tools" section further below.

 

Setup and Configuration

NOTE:  To use the UBDR Gold CD, the restore target system must be able to boot from CD. Consult the motherboard manufacturer's documentation for more information.

 

  1. Power up the restore target system and insert the correct UBDR Gold Restore CD for your operating system into the CD-ROM drive.

  2. Check "I accept the above license agreement," and click "Next."

  1. Select the network card for use during the restore from the drop-down menu.
  2. Set the network configuration, either manually or by enabling DHCP, and click "OK."

 

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Fig. 1 - Network Configuration.

 

 

Network options used when DHCP is unselected:

 

 

Advanced Driver Options

 

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Fig. 2 - Advanced Driver Options.

 

 

Show Original Entries

 

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Fig. 3 - Existing Options for Network Drivers.

 

 

User Identification

 

 

International Keyboard Support

 

Device Selection

Once the network settings are entered, the storage device can be created/selected. UBDR Gold has the ability to utilize any type of backup device used by UltraBac. This includes FTP, Tivoli, media libraries, and remote devices. If the backup was written to CD or DVD by any third-party software (i.e. Nero, etc.), specify the CD/DVD drive letter as a BackupPath device.

 

After clicking "OK" in the "Network Configuration" screen, the “Restore – Select Device” wizard will automatically begin. The wizard launches when you first launch and configure UBDR Gold. After the initial wizard, any other changes are done through the manual process.

 

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Fig. 4 - UBDR device prompt.

 

To select a device other than any automatically enumerated tape or CD/DVD devices, select "Other" and click "Next."

 

NOTE:  A local tape device will only enumerate if the tape device driver is recognized by UBDR Gold. The tape device driver can be manually added using the “Advanced Driver Options” under NIC configuration above.

 

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Fig. 5 - Device selection options.

 

Each device type selection will bring up a different configuration window. Each device type configuration will be covered below through the manual Storage Device configuration.

 

  1. To exit the initial wizard and manually configure the storage device type, click “Cancel,” which brings you to the main UltraBac Management Console.

 

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Fig. 6 - UltraBac Management Console.

 

  1. Click the "Manage" tab and select "Storage Devices."

 

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Fig. 7 - Storage Devices.

Tape Devices

In the UltraBac Storage Device Manager, tape devices will automatically be listed if the driver is recognized. UltraBac will automatically assign names to these devices, starting with Tape0.

 

ub_agents_image_ubdr_device_tape.jpg

Fig. 8 - Tape devices in UBDR.

CD/DVD Device

If a CD/DVD writable drive is installed in the backup host, it will automatically appear in the CD/DVD tab.

 

ub_agents_image_ubdr_device_cd-dvd.jpg

Fig. 9 - CD/DVD devices in UBDR.

BackupPath Device

BackupPath devices are user-created output targets that point to a folder on the backup host, or on a network path. To specify a BackupPath device:

 

  1. Select the BackupPath tab.

  2. Click the "Add Device" button.

 

ub_agents_image_ubdr_device_backuppath.jpg

Fig. 10 - BackupPath in UBDR.

 

  1. Enter a unique name in the "Device Name" field.

  2. Enter a local or UNC path, to be used as an output target, in the "Directory for Device" field.

  1. Click "OK" to save.

Tivoli Storage Manager Device

NOTE:  To use the Tivoli device, the backup host must be running the Tivoli client software, which can be downloaded here:

 

http://www.tivoli.com/support/storage_mgr/clients.html#xp

 

To define a Tivoli device:

 

  1. Select the Tivoli tab.

  2. Click the "Add Device" button.

  3. Enter a unique device name in the "Device Name" field.

  4. Enter the name or IP address of the Tivoli server in the "Server" field.

 

ub_agents_image_ubdr_device_tivoli.jpg

Fig. 11 - Tivoli device options.

 

  1. Enter the password defined on the selected Tivoli server for the Node name in the "Password" field.

  2. Enter the folder (high-level name) to use for backup in the "Folder" field.

  3. Enter the output file size in the "File Limit MB" field.

  4. Click "OK" to save.

 

Configuration Data

 

 

Advanced Properties

 

 

Active/Inactive Files

 

 

  1. Click "Test" to ensure the device is working properly.

  2. Click "OK" to save.

DiskMirror and Partition Mirror Devices

If UBDR Gold is being used to perform a static mirror image backup, the creation of either a DiskMirror or PartitionMirror device is required. It is necessary to have devices that are of the same size (or larger) than the original disk/partition. These backups can only be performed to a local disk.

 

FTP Device

To add an FTP device:

 

  1. Select the FTP tab.

  2. Click the "Add Device" button.

 

ub_agents_image_ubdr_device_ftp.jpg

Fig. 12 - FTP device options.

 

  1. Type a device description into the "Description" field.

  2. Type an FTP server name or IP address in the "Server" field.

  3. Type a folder path to be used to store backup data in the "Path" field. This must be the full path to where the backup files will be stored.

  4. Type the user name for the FTP server in the "User" field.

  5. Type the password for the user name in the "Password" field.

  6. Re-type the password for the user name in the "Re-Enter" field.

  7. Click "OK" to save.

 

NOTE:  It is not necessary to enter the maximum size in the "Media Limit MB" field or "File Limit MB" field. It is recommended to leave both these items at the default value.

Remote Device

The Remote device option allows UltraBac to use a storage device attached to or created on a system other than the UltraBac backup host.

 

NOTE:  The UltraBac Device Drivers must be installed on the system hosting the tape drive. Tape devices are automatically enumerated when UltraBac is installed on the tape host, and these devices are numbered in sequential order starting with the lowest SCSI ID. UltraBac will automatically assign names to these devices, starting with Tape0.

 

  1. Select the Remote tab.

  2. Click the "Add Device" button.

  3. Enter the Windows name or IP address of the tape host in the "Device Host" field.

  4. Enter the UltraBac assigned device name in the "Remote Device" field.

  5. Click "OK" to save.

 

ub_agents_image_ubdr_device_remote.jpg

Fig. 13 - Remote devices in UBDR.

 

After entering in the name of the device host, it is possible to click "Browse" to select the device from a list of devices available on that host.

Autoloader Support

ub_agents_image_ubdr_medialibrary_controls.jpg

Fig. 14 - Media library controls.

 

Using UBDR Gold, both local and remote media libraries can be accessed during a restore.

 

To access a local autoloader:

 

 

To access a remote autoloader:

 

  1. Select "Other" when making the device selection during the UBDR Gold restore process.

  2. Select "Remote" from the Storage Device Manager.

  3. Add a remote tape device residing in a media library.

Starting the Restore

Once the storage device is configured, it can be selected and enumerated for restore by UBDR.

 

  1. From the UltraBac Management Console screen, click the “Restore” tab and select “Media.” UBDR Gold will automatically begin searching the media for backup sets.

 

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Fig. 15 - Restore tab.

 

  1. Select the backup set to restore and click "OK."

 

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Fig. 16 - “Restore Backup from Media Index” set selection.

Restoring the Image

The Image Restore Method options allow an image backup to be restored to the original server with either a new disk or the original drive. These options also allow the backup to be restored to a virtual server (both VMware and Microsoft Hyper-V Server) or even a new system with dissimilar hardware.

 

By default, when using the initial wizard, all disks and partitions in the backup index are selected for restore and you are taken to the "Image Restore" wizard.

 

 

ub_agents_image_ubdr_actionrestore.jpg

Fig. 17 - “Action” icon for “Restore this Backup.”

 

The Image Restore wizard allows the selection of individual tools, as well as other advanced operations and utilities to be accessed. There are two image restore modes – Express Mode and Advanced Mode.

 

 

ub_agents_image_ubdr_restoremode.jpg

Fig. 18 - Image Restore Wizard.

 

Express Mode

This option will allow you to restore back to the original system with minimal user action required.

 

When this setting is selected, UBDR will scan to see if it can detect the original backup source disk.  The options available will be based on what is detected.

 

NOTE:  Express Mode only works on backups created with UltraBac Version 9.3.5 or later. To restore backups created by earlier versions of UltraBac please use "Advanced Mode."

Restore Process when Original Source Disk is Found
  1. When the source disk is found, it will give you the ability to restore the Master Boot Record (if desired).

 

ub_agents_image_ubdr_expresssettings.jpg

Fig. 19 - Express Mode settings.

 

  1. To continue the restore click ”OK.”

  2. A warning prompt that this process will overwrite any data that is currently on the disk will appear. Click "Yes" to continue.

 

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Fig. 20 - Overwrite warning.

 

  1. At the Image Restore wizard screen. Click "Next" to continue.

 

ub_agents_image_ubdr_restoremode.jpg

Fig. 21 - Image Restore wizard.

 

  1. On the Restore Options screen there are two additional options:

 

ub_agents_image_ubdr_restore_options.jpg

Fig. 22 - Restore Options.

 

  1. Click the "Restore" button to start the restore.

  2. Once the restore is complete, reboot the computer.

Restore Process when Original Source Disk in Not Found
  1. When the Original Source disk is not detected it provides two additional options:

 

NOTE:  When choosing the above options, it is highly recommended to choose the option to restore the MBR.

 

ub_agents_image_ubdr_expresssettingsnosource.jpg

Fig. 23 - Express Mode settings.

 

  1. After selecting an option, click "OK."

  2. A warning prompt that this process will overwrite any data that is currently on the disk will appear. Click "Yes" to continue.

 

ub_agents_image_ubdr_imagerestore_overwriteprompt.jpg

Fig. 24 - Overwrite warning.

 

  1. At the Image Restore wizard screen. Click "Next" to continue.

 

ub_agents_image_ubdr_restoremode.jpg

Fig. 25 - Image Restore Wizard.

 

  1. On the Restore Options screen there are two additional options:

 

ub_agents_image_ubdr_restore_options.jpg

Fig. 26 - Restore Options.

 

  1. Click the "Restore" button to start the restore.

  2. Once the restore is complete, reboot the computer.

Additional Options

Source Information:

 

NOTE:  Source information only appears with backups made using UltraBac Version 9.3.5.

 

The following information is contained in the Index Properties for each disk backed up:

 

 

ub_agents_image_ubdr_sourceinfo.jpg

Fig. 27 - Source Information.

 

Target Disk Management:

 

NOTE:  The options found in the Target Disk Management are typically used when performing an advanced restore. However, the options are available for Express Restores as they give the user the ability to wipe the MBR and they provide more information on the target disk.

 

ub_agents_image_ubdr_targetinfo.jpg

Fig. 28 - Target Disk Management.

 

Select Disk – This drop-down menu allows the selection of all disks in the system for viewing in the "Advanced Tools" screen. It also allows users to select which disk they want to set options on.

 

Disk Information – Gives more information on the disk you are restoring to:

 

 

ub_agents_image_ubdr_diskinfo.jpg

Fig. 29 - Disk Information.

 

WipeMBR – This option will delete the Master Boot Record (including all partition information) on the selected disk.

 

Delete Partition – This option allows one partition to be deleted via the drop-down menu.

 

Create Partition – This allows users to create a partition on the selected disk.

 

 

NOTE:  Once the "Proceed" button is clicked, users will not be able to choose any additional options. When the process is done, UBDR will bring up a pop-up box saying the option is complete.

Advanced Mode

Advanced Mode provides the user with more options during restore, including the ability to restore to different hardware, and the ability to restore to different partitions.

 

ub_agents_image_ubdr_advmodesettings.jpg

Fig. 30 - Advanced Mode settings.

 

  1. Select  the source:

 

ub_agents_image_ubdr_selectsource.jpg

Fig. 31 - Select Source.

 

  1. Select Target disk to restore to:

 

ub_agents_image_ubdr_targetinfo.jpg

Fig. 32 - Select Target.

 

  1. Choose Restore Options.

 

ub_agents_image_ubdr_restoreoptions.jpg

Fig. 33 - Restore Options.

 

  1. Select "Add to Restore Queue." User selection(s) will be listed in the "Restore Queue" box.

 

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Fig. 34 - Restore Queue.

 

  1. Click "OK."

  2. At the Image Restore wizard screen click "Next" to continue.

 

ub_agents_image_ubdr_restoremode2.jpg

Fig. 35 - Image Restore Wizard.

 

  1. On the Restore Options screen there are two additional options:

 

ub_agents_image_ubdr_restore_options.jpg

Fig. 36 - Restore Options.

 

  1. Click the "Restore" button to start the restore.

Restoring Only the Master Boot Record (MBR)
  1. Select a partition on the Source disk (it doesn’t matter which partition is selected).

 

ub_agents_image_ubdr_selectsource.jpg

Fig. 37 - Select Source.

 

  1. Select a partition on the Target disk (it doesn’t matter which partition is selected).

 

ub_agents_image_ubdr_targetdisk.jpg

Fig. 38 - Select Target.

 

  1. Check the option "Restore MBR Only."

 

ub_agents_image_ubdr_restoreoptions_mbr.jpg

Fig. 39 - Restore MBR Only.

 

  1. Click the "Add To Restore Queue" button.

 

ub_agents_image_ubdr_addtorestorequeue.jpg

Fig. 40 - Add to Restore Queue.

 

  1. The job is added to the queue.

 

ub_agents_image_ubdr_restorequeue2.jpg

Fig. 41 - Restore Queue.

 

  1. Click "OK."

  2. On the Image Restore wizard screen,  click "Next" and perform the restore.

Restoring to Different Hardware

NOTE:  The option to restore to different hardware is only available when restoring to the OS partition.

 

ub_agents_image_ubdr_advmodesettings2.jpg

Fig. 42 - Advanced Mode Options.

 

  1. Select the OS partition on the Source disk.

 

ub_agents_image_ubdr_selectsource2.jpg

Fig. 43 - Select Source.

 

  1. Select the Target partition.

 

ub_agents_image_ubdr_targetdisk2.jpg

Fig. 44 - Select Target.

 

  1. Choose the option to Restore to dissimilar hardware. This will automatically bring up a new option screen.  In most cases, the recommended option is all that is needed. If a specific driver is required that is not in the UBDR Gold library, it can be installed at this point in the operation.

 

NOTE:  In most cases, if the Target disk is listed for restore, UBDR already has the driver for the dissimilar hardware in its library.

 

ub_agents_image_ubdr_dissimilarrestore.jpg

Fig. 45 - Dissimilar Hardware Restore Options.

 

  1. Click the "Add To Restore Queue" button.

  2. The job is added to the queue, which will show under "Action" as "DissHW."

 

ub_agents_image_ubdr_restorequeue3.jpg

Fig. 46 - Restore Queue.

 

  1. Click "OK."

  2. On the Image Restore wizard screen, click "Next" and perform the restore.

Restoring to a Different Size Disk

NOTE:  It is recommended to first restore the MBR, and then delete the partitions you want to resize.

 

Resizing the 100MB / 350MB Windows boot partition can cause the system to not boot properly.

 

UBDR can restore to a partition size that is 40% smaller than the Source Partition.

 

  1. In Advanced Mode Settings, click on "Target Disk Management."

 

ub_agents_image_ubdr_advmodesettings2.jpg

Fig. 47 - Advanced Mode Settings.

 

  1. Select the disk that you want to resize the partition on.

 

ub_agents_image_ubdr_targetinfo.jpg

Fig. 48 - Target Disk Management.

 

  1. Select the option to "Delete the Partition," select the partition you want to delete, and then click "Proceed."

 

ub_agents_image_ubdr_deletepartition.jpg

Fig. 49 - Delete Partition.

 

  1. Click "Yes" to proceed when asked to continue.

 

ub_agents_image_ubdr_deletepartition_continue.jpg

Fig. 50 - Confirmation dialog.

 

  1. Next, select the option to “Create Partition.” Type the size in MB to create, select the Partition Type, and Partition Style and then click “Proceed.”

 

ub_agents_image_ubdr_createpartition.jpg

Fig. 51 - Create Partition.

 

  1. The job is added to the queue, which will show under "Action" as "Resize."

 

ub_agents_image_ubdr_restorequeue_resize.jpg

Fig. 52 - Restore Queue.

Restoring Encrypted Backups

When a restore of an encrypted backup is performed, UBDR will automatically bring up the decryption screen.  

 

ub_agents_image_ubdr_decryption.jpg

Fig. 53 - Decryption screen.

 

NOTE:  For more information on Encrypted backups please see the UltraBac Knowledge Base: UBQ000251:  Encrypting Backup Data with AES in UltraBac 9.x.

 

Pre-Version 9.0 Decryption is not supported. Please use UBDR Gold Version 7.0 to restore.

Restoring a CIP Image Using UBDR Gold

Restoring a CIP Image is not currently supported in this version. Please use UBDR Gold Version 7.0 to perform the restore.

Additional Tools

UBDR has additional tools to assist in troubleshooting, and to simplify the addition of hardware and drivers to the active UBDR booted system.

 

To access the additional tools, click on the Tools tab in the main UltraBac Management Console window and click the "UBDR" icon.

 

ub_agents_image_ubdr_additional_options.jpg

Fig. 54 - Additional UBDR tools.

 

 

NOTE:  For more information on UBDR Gold Advanced Tools and Utilities, please see the UltraBac Knowledge Base:

 

UBQ000230:  UBDR Gold Advanced Tools and Utilities

 

NOTE:  For copying restore logs in UBDR, please see the UltraBac Knowledge Base:

 

UBQ000158:  Copying Restore Logs in UBDR

Command Prompt

"Command Prompt" opens a Windows command line interface (cmd.exe) to perform any additional commands.

 

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Fig. 55 - Windows Command Prompt, running DiskPart.exe.

Inject NIC/Storage Driver

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Fig. 56 - Injecting a driver into UBDR.

 

If the system being used as a restore target does not have the proper NIC or storage driver automatically available, this option allows users to specify a driver for that hardware without needing to reboot the system.

 

  1. From the Tools menu, select "UBDR"/"Inject NIC/Storage Driver."

  2. Type or browse to the location of the driver's INF file.

  3. Click "Inject."

  4. Close the UltraBac Management Console.

  5. When prompted to reboot, click "No."

 

When the Network screen opens, the newly injected driver will be loaded and ready for use.

Rescan Disks

After attaching a plug-and-play disk to a system (USB, VMDK, VHD, etc), clicking "Rescan Disks" will force UBDR to re-scan the system for the newly added disks without the need to reboot.

 

ub_agents_image_ubdr_rescan.jpg

Fig. 57 - Re-scanning the system for newly added disks.

Map Network Drive

UltraBac has the ability to map a network path as a drive letter through the UBDR Management Console.  This mapped drive letter can be used as a storage device, log path, index path, or as a driver location.

 

ub_agents_image_ubdr_map_network.jpg

Fig. 58 - Mapping a network drive.

 

  1. From the Tools tab, select "UBDR"/"Map Network Drive."

  2. In the "Share Name" field, type or browse to a UNC path.

  3. From the "Share Name" menu, select the letter to use for the mapped drive.

  4. In the "User" field, type the name of a user that has the necessary permissions to access the UNC path entered above.

  5. Enter the password for the user account in the "Password" field.

  6. Enter the domain for the user account in the "Domain" field.

  7. Click "Connect" to create the mapped drive.

Ping Machine/IP Address

This function can be used to test connectivity via Windows name or IP address.

 

  1. From the Tools tab, select "UBDR"/"Ping Machine/IP Address."

  2. Enter the machine name or IP address to ping into the box.

  3. Click "Ping."

 

ub_agents_image_ubdr_ping.jpg

Fig. 59 - Pinging a remote system via IP address.