Installing UltraBac
The UltraBac Installer allows UltraBac to be installed on either the local system or to remote systems. A full install should be performed on the backup host, then any necessary agents (or a full install) can be installed to the remote systems. Running the full installation on the host machine will allow the backup of remote files, SQL databases, Exchange servers, or a full "Image" backup of the local system.
UltraBac agents can be installed on remote systems to allow the backup of their Active Directory/System State, and Image backups of their physical disks. UltraBac device controls can be installed to allow the use of remote tape devices, including libraries.
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NOTE: During both the installation and uninstallation of UltraBac the system will prompt for the system to be rebooted in order to install/uninstall UltraBac's Locked File driver.
For additional information about files and drivers used by UltraBac, please see the UltraBac Knowledge Base:
See UBQ000261: Additional File and Driver Details
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To start the install process:
- Download UltraBac and unzip the contents of the downloaded .zip file to a temporary directory.
- Double click on the "Launcher.exe" in the temporary directory.

Fig. 1 - Launch screen for the UltraBac Installer.
- Click "Launch UltraBac Installer."
- Click "Next" in the "UltraBac Installer" screen.
- Read the UltraBac Licensing Agreement text, and check "I accept the terms of the licensing agreement."
- Click “Next” to continue.
Install Types
- Full Install – Select “Full Install” when installing to the backup host. This option can also be used to install all client systems without violating or invalidating UltraBac's license.
- File-by-file and System State – Installs only the agents used to back up files, folders, and the System State, as well as perform Locked File backups.
- Image Backup Only – Installs only the Image Disaster Recovery Agent, UltraBac Management Console, and the backup engine.
- Image Agent Only – Installs only the Image Disaster Recovery Agent.
- Microsoft SQL Agent Only – Installs only the Microsoft SQL Agent.
- Exchange Agent Only – Installs only the Microsoft Exchange Agent.
- Custom Install – Allows the selection of any combination of UltraBac components for install.
Installing UltraBac on the Backup Host
When performing the initial installation of UltraBac on the backup host, all components should be installed using the "Full Install" option.
- From the UltraBac setup screen, select "Full Install" and click “Next.”

Fig. 2 - Selecting a Full Install.
- Review the list of components in the "Setup Summary" and click "Next."
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NOTE: UltraBac requires elevated privileges due to the administrative functionality utilized by the backup product. It is recommended that the UBMS account be given Domain Admin privileges for backing up domain systems and services (or local Administrator permissions for non-domain systems). To set up a Backup Account that is not an account with Domain Admin permissions, please see the UltraBac Knowledge Base:
See UBQ000198: Backup Account Permissions
More information:
See UBQ000112: Troubleshooting Permissions Issues
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- Type the account name to be used for backup in the "Account" field.

Fig. 3 - Entering account information into UltraBac.
- Type the account's domain in the "Domain" field. When installing in a workgroup, leave this field blank.
- Type the password into the "Password" field.
- Re-type the password into the "Confirm Password" field, and click "OK."
Checking "Set as default for other connections" will instruct UltraBac to use the specified account to run the UltraBac Management Service on the local system, and to use that account for backup and restore with the following agents:
- Image Disaster Recovery
- File-by-File Local
- File-by-File Network Share
- File-by-File Networked Computer
- Exchange
- Exchange Mailbox
- SQL
Installing UltraBac on a Remote Client
After the initial installation completes, the UltraBac installer will give the option to launch UltraBac, and to launch the Remote Installer. The Remote Installer can also be launched from the Windows Start menu.
To install UltraBac on a client using the Remote Installer:
- Click "Start"/"Programs"/"UltraBac"/"UltraBac Installer."
- Select "Install to other machine(s)" and click "Next."

Fig. 4 - Setup options.
- Click the "Add New" icon, type or browse to the name of the client system(s) to be installed, and after adding all of the systems, click "Next."

Fig. 5 - Selecting systems for installation.
- Select the install type, and click "Next."
- Review the list of components in the "Setup Summary," and click "Next" to begin the install.
Remote Installer Options
- Install to other machine(s) – Install UltraBac to a system on the network.
- Upgrade managed machine(s) – Upgrade all systems in the Managed Machines set in the Manage tab, under "Managed Machines," to the version installed on the Remote Installer host.
- Replicate Account Information – Replicates all account information set in the Manage tab, under "General"/"Authentication options"/"Accounts," to each system being installed.
- Copy License Server Information – Replicates the licensing server information set in the Manage tab, under "Licensing"/"Set License Server," to each system being installed.
- Copy Database Server Information – Copies the database configuration set in the Manage tab, under "Database"/"Database Wizard," to each system being installed.
Scripted Install
UltraBac can be scripted to perform both local and remote installations, using the following syntax:
setup.exe /installto:server1,server2,exchangesvr
Installing UltraBac in a 32/64-bit Environment
When performing the initial installation of UltraBac on the backup host, all components should be installed using the "Full Install" option. This will allow all agents and options to be used and controlled from the backup host. If installing UltraBac into a mixed 32/64-bit environment, check "Install files for other platforms" and check the applicable platforms. This will not install those files, it will make them available for remote installation to other platforms. UltraBac automatically installs the files for the system's platform.

Fig. 6 - Copying 32/64-bit binaries.
Uninstall
Uninstall UltraBac through “Add/Remove Programs” in the Windows Control Panel:
- Highlight the UltraBac entry in the “Add/Remove Programs” window and click “Change/Remove."

Fig. 7 - Uninstalling UltraBac.
- Check "Remove all UltraBac user data files on local machine" to completely remove the entire application, including sets, groups, online indexes, registry entries, and ALL other application information.
- If "Remove all UltraBac user data files" was not selected, open the registry editor and browse to “HKEY_LOCAL_MACHINE"\"SOFTWARE." Delete the "UltraBac Software” key.
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NOTE: If the UltraBac Database has been installed, the database files must be removed manually after uninstalling UltraBac. The location of the database files will be dependent on the Database Storage Location; all of the files in the Database Storage Location folder can be removed if they are no longer needed. Please visit the "UltraBac Database" section of the User Manual:
UltraBac User Manual: UltraBac Database
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